THE FINE PRINT

This page contains the following topics:
  1. The Kidloops.com money back guarantee
  2. Copyrights
  3. Artistic Integrity
  4. Process and Waiting Time
  5. Audio Quality
  6. Audio Quantity

1. The Kidloops.com money back guarantee

Kidloops.com will provide a money back guarantee if customers are not satisfied with their product. However, Kidloops.com reserves the right to impose the following conditions in agreeing to undertake and guarantee each new Kidloop™.

Conditions of Guarantee
Prospective customers are encouraged to listen to the sample Kidloop™ fragments on this website before they decide to pay for the service provided by Kidloops.com, see HIT PARADE. A money back guarantee will be provided to dissatisfied customers provided that:

  • notification of the intention to return the product is received within 7 days of its receipt;
  • the customer provides with the initial notification a written account of the basis for their dissatisfaction; and, the product is returned within 14 days of its receipt.

2. Copyrights

You can play your recording at parties, in the car, or at home. You own the right to play your Kidloop™ in any non-commercial situation. For example: if you wish to use your Kidloop™ in an advertisement for children you must consult with Kidloops.com before doing so.

Kidloops.com reserves the right to consider and/or participate in any commercial use of all recordings made by this service.
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3. Artistic Integrity

It is critical to the process used by Kidloops.com that the team at Kidloops.com be allowed artistic integrity to develop each song. In general, the material provided by customers is used as a starting point to generate the 'feel' of a new Kidloop™ and it is then an artistic process that develops the material into a final product.

Customers may wish to make suggestions concerning the nature or style of the final product and the samples to be included. However, Kidloops.com reserves the right to exercise discretion in the selection and use of any material provided by customers and to the overall style of the final product.
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4. Process and Waiting Time

Following receipt of audio materials from prospective customers, an assessment will be made to determine that the materials provided are able to be used.

Kidloops.com will then contact prospective customers with details for arranging payment in advance and provide an estimation of the current expected waiting time for the completion of new Kidloops™.

Kidloops.com reserves the right to provide this information as a guide only and will aim to adhere to the time estimate as closely as possible without being bound to it.
On average, the process should take no more than 2 weeks from receipt of payment to completion of product, plus shipping time.
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5. Audio Quality

In order to ensure a high quality product, it is in the interest of all customers to aim to provide the best audio quality recordings possible. While much audio material can be manipulated to improve sound quality, Kidloops.com will exercise its discretion in determining whether and, how much of the recorded material provided by customers is useable, particularly where poor quality audio recordings are provided.

Note: Refer to RECORDING TIPS to get the best results.
If the recordings are assessed as unusable, customers are advised that Kidloops.com will not return copies of recorded material, nor will the cost of postage be reimbursed.
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6. Audio Quantity

Surprisingly little material is needed to create fun and effective Kidloops™ and it is often the unintelligible sounds rather than clear sentences that work well in a song. It depends on the age and personality of the kids involved. The important thing is that they have their own sounds, sayings and views.

In any case, Kidloops.com will exercise its discretion in determining how much of the recorded material provided by customers is useable, and whether there is enough material that is useable.

If either the sound quality or quantity is considered to be lacking as described above, Kidloops.com will contact the customer by e-mail (or post if necessary) to negotiate the provision of further material or to cancel arrangements.
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